Hooray for TPI Instruments
Published at May 24, 2007 in Uncategorized. 0 Comments
So since I build amps, and more specifically since I like to buy tools that are of a higher caliber than I require, I have a TPI 440 Scope Plus Scopemeter which I bought off eBay (used). I’d had this scope for about 3 years when suddenly, it became stuck in logic mode, rendering it pretty useless to me.
Since I was in the middle of trying to diagnose a Ceriatone DC-30 clone build, I quickly inquired to TPI if they could fix my meter, how quickly they could do it, and how much it would cost. Shortly after I fired off my email I got a response saying go ahead and send the meter in, we’ll fix it for free. Wow! I thought, that’s really fantastic.
Well it gets even better. Since I asertain they could not figure out how to fix my meter, they actually sent me a BRAND NEW ONE. Yup, brand new. In the box. Shiny. Mint. You get the idea.
So, props to you TPI instruments, I’d certainly buy something from you again with that type of service.